Helpi Verified: A Smarter Way to Book Tradespeople

Booking a Tradesperson Shouldn't Feel Risky

Finding someone to work in your home can feel like a gamble. Will they really show up on time? Are they actually qualified for the job? Can you really trust them in your space? At Helpi, we've built our platform around making things more certain for you. We don't offer a way to check if someone is who they say they are. It's what makes us different. It's how we make sure that every "Hero" you book is someone you can trust from the moment they arrive at your door. You can trust our Heroes. We want you to feel safe with Helpi.

Unlike marketplaces where anyone can join and start getting jobs, Helpi is very picky.

Every tradesperson who applies goes through checks before they can take a job.

About 1 in 4 applicants get on the platform.

That means most are turned down. Not because they are bad. Because they don't meet our standards of consistency, professionalism, and trust that we need for Helpi.

1. Identity Verification

We start by checking who every applicant really is.

Each tradesperson must give us a government-issued photo ID, which we carefully check. We do not allow profiles or uncertainty.

• Why it matters: You know the person arriving at your door is fully verified and accountable.

2. Proof of Address

We also confirm a UK residential address for every Hero.

This ensures every professional on Helpi is traceable and verified. Not a name and a phone number.

• Why it matters: It adds a layer of real-world accountability that many platforms skip.

3. Experience and Qualifications

Skills are important. Proof is also important.

We review:

• Trade history
• Relevant qualifications
• Certifications required for jobs

For regulated work, we go even deeper. Confirming required accreditations, such as gas or electrical certifications.

• Why it matters: You’re not just hiring someone who "can do the job”. You’re hiring someone who’s properly trained to do it correctly.

4. Public Liability Insurance

Every Helpi Hero must have public liability insurance before they can go live.

This protects:

• You
• Your home
• The work is being carried out.

•  Why it matters: You’re covered if anything unexpected happens. Giving you peace of mind from start to finish.

5. Trade-Matched Professionals

This is where Helpi truly stands apart.

We do not believe in "jack-of-all-trades" listings.

• Book a plumber. You get a plumber
• Book an electrician. You get a certified electrician
• Book a gas engineer. You get an accredited specialist

No crossover. No side-skills. No compromises.

• Why it matters: The right expert does the job. Safely, efficiently, to a professional standard.