Terms & Conditions

These terms and conditions (Terms) apply when you use our websites: Helpi.team (for suppliers) and Helpi.life (for customers) — together, the Website.

You agree to be bound by these Terms, which form a binding contractual agreement between you and us, Helpi Group Ltd, a company registered in England and Wales under company number 16394541 with registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ (our, we or us).

If you don't agree to these Terms, you must refrain from using the Website. We may change these Terms at any time by updating this page; your continued use of the Website following an update represents your agreement to be bound by the Terms as amended.

You must only use the Website in accordance with these Terms and any applicable laws, and must ensure that your employees, sub-contractors and any other agents who use or access the Website comply with the Terms and any applicable laws.

You must not:

• Copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of the Website without our express consent.
• Use the Website for any purpose other than browsing, or enquiring about our services.
• Use, or attempt to use, the Website in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity.
• Use, or attempt to use, the Website in a manner that may interfere with, disrupt or create undue burden on the Website or the servers or networks that host it.
• Use the Website with the assistance of any automated scripting tool or software.
• Act in a way that may diminish or adversely impact our reputation, including by linking to the Website on any other website.
• Attempt to breach the security of the Website — including gaining unauthorised access to accounts or data, scanning or testing for vulnerabilities, flooding or mailbombing it, or participating in a denial-of-service attack against it.

While we make every effort to ensure that the information on the Website is as up-to-date and accurate as possible, we do not (to the maximum extent permitted by law) guarantee that the Website will be free from errors or defects, will be accessible at all times, that messages sent through it will be delivered promptly (or at all), or that information supplied through it is secure, confidential, accurate or true.

We reserve the right to change any information or functionality on the Website at any time without notice, including product descriptions, prices and other Website content.

We retain ownership of the Website and all materials on it (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) and reserve all rights not expressly granted to you.

You may make a temporary electronic copy of all or part of the Website for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website or its content without our prior written consent or as permitted by law.

The Website may contain links to other websites that are not our responsibility. We have no control over the content of the linked websites and we are not responsible for it. Inclusion of any linked website does not imply our approval or endorsement of it.

We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that the process you employ for accessing the Website does not expose you to risk of viruses, malicious code or other forms of interference.

If you become aware of misuse of the Website by any person, any errors in the material on the Website, or any difficulty accessing or using it, please contact us immediately using the contact details on our Website.

By using the Chatbot AI tool, you acknowledge that it may give you advice, suggestions, information or assistance based on its knowledge base. While the knowledge base contains reputable and official sources, we don't warrant its accuracy, appropriateness or reliability, and it is not intended to diagnose, treat, cure or prevent any condition.

Information and advice provided by the AI tool is general in nature and is not a substitute for medical, legal, financial, or professional advice. Users should always seek professional advice from a licensed professional before relying on it.

You agree to be bound by our Privacy Policy, available from the Privacy Policy tab on this page.

We make no warranties or representations about this Website or its content and will not be responsible for any direct or consequential loss suffered in connection with its use, to the maximum extent permitted by law. You agree to indemnify us for any loss or liability arising out of your use of this Website.

Nothing in these Terms excludes or limits liability for fraud or intentional unlawful conduct, or for death or personal injury resulting from negligence.

• Governing law and jurisdiction — this agreement is governed by the law of England and Wales, whose courts have exclusive jurisdiction over any dispute.
• Third party rights — this agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999.
• Waiver — no party may rely on the words or conduct of another as a waiver of any right unless it's in writing and signed.
• Severance — any term found void or unenforceable is severed without affecting the rest of the agreement.
• Joint and several liability — an obligation or right held by two or more persons binds or benefits them jointly and severally.
• Assignment — a party cannot assign, novate or transfer its rights or obligations without the other party's prior written consent.
• Entire agreement — this agreement embodies the entire agreement between the parties, superseding any prior arrangement or understanding.