Frequently asked questions about Home Cleaning in Cardiff

How much does home cleaning cost in Cardiff?

Kitchen deep cleaning is £95, and bathroom deep cleaning is £65. A full-home clean starts at £60 for a one-bedroom property and £90 for a two-bedroom property. 

Do your full-home cleaning prices include the kitchen and bathroom deep clean?

Not fully. The standard full-home clean does not include a deep clean of the kitchen and does not include a deep clean of the bathrooms. That is useful to know if you want a full reset rather than just a general clean.

Can I book a cleaner in Cardiff for a one-off job rather than a regular clean?

Yes. These pages are set up around bookable one-off services, which suit deep cleans, pre-guest tidy-ups, post-busy-period resets, and the kind of catch-up cleaning people often need but do not want to organise through an open-ended quote.

Are your cleaners in Cardiff vetted and insured?

Yes. Every cleaner is checked for ID, address, insurance, and relevant cleaning experience before being approved. Helpi also reviews the type of work they take on so customers can book with more confidence in the standard of service.

 

What is the difference between a deep clean and a full-home clean?

A deep clean goes further into a specific area. The service sheet states that kitchen deep cleaning includes the oven, fridge, and hob, while standard full-home cleaning does not include a deep clean of the kitchen or bathrooms.

Is Helpi suitable for landlords, tenants and property managers?

Yes. Helpi works for regular domestic customers, but it is also useful for landlords, tenants, and property managers who need a clear price and quick turnaround on a property.

 

Do you offer insurance on the Hero’s work?

Helpi does not offer insurance as we act as a marketplace matching customers with tradespeople and as such do not cover the end service by the tradesperson. The customer should check this with the tradesperson directly when matched and have the opportunity to re-publish their work.

Is the price shown when booking the final price?

The final price may change depending on if the job you ask the Hero to do is different to the one you purchased – so if the Hero stays longer than you originally booked or the job is significantly different. The Hero should explain any additional charges to you before they start or finish. You need to approve the price increase.

 

Are Heroes background-checked?

Yes. We conduct identity verification, qualification checks where possible and may conduct background checks depending on the service category.

Can I cancel my booking?

Yes, you can cancel a booking in the app before a Hero accepts. If a Hero has already accepted, cancellation fees may apply depending on timing.

Is my payment secure?

Yes. Payments are handled through secure third-party processors. Your payment is held until the service is completed.

Pricing and information for Home Cleaning in Cardiff